Introduction

Powered By Solar (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or providing us with your personal information, you agree to this Privacy Policy.

Information We Collect

We may collect personal information such as:

• Your name, phone number, email address, and property address (when you complete forms on our website)

• Energy usage information (e.g., electricity bill uploads for quotes)

• Technical information (IP address, browser type, cookies, and analytics data)

• Communications with us via phone, email, or online forms

How We Use Your Information

We collect and use personal information for purposes including:

• Responding to your enquiries and providing solar quotes

• Sending you updates, offers, and service information (with your consent)

• Scheduling site inspections, installations, and support services

• Improving our website, services, and marketing

• Meeting legal and regulatory obligations

Disclosure of Your Information

We may share your information with:

• Our staff, accredited installers, and trusted contractors

• Service providers who help us operate our website, CRM, and communications

• Financial or government bodies where required by law

We will never sell your personal information to third parties.

Storage and Security

We store information securely in our customer management system and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access.

Cookies and Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to improve your browsing experience and help us understand visitor behaviour. You can disable cookies in your browser settings if you prefer.

Direct Marketing

We may use your contact details to send you promotional information about solar products and services. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. Please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Powered By Solar

Email: [email protected]

Phone: 1300 390 368